Refund policy
Refund & Return Policy
We want you to be satisfied with your purchase. If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with your order number and photos of the item.
Returns: Please contact us before returning any item. Returns sent without prior approval may not be accepted. Do not send returns to the address shown on the original shipping package.
Items must be unused and in their original condition and packaging to be eligible for an approved return.
Non-returnable items: Personalized/custom products, used items, and items damaged after delivery cannot be returned unless they arrived defective or incorrect.
Refunds: Approved refunds will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.
Order Cancellations: Contact us as soon as possible if you need to cancel an order. Once an order has entered processing or fulfillment, cancellation cannot be guaranteed.
For return or refund assistance, please contact us through our website.